The Wii U manual's troubleshooting guide addresses potential issues players may encounter with dead pixels and audio/visual disconnection on the GamePad.
"Due to the characteristics of liquid crystal displays, a small number of pixels may not illuminate or may always stay lit," reads the manual. "This is normal and not considered a defect unless the number of pixels that don't function normally increases over time."
The guide also mentions connectivity issues that may affect sound and video quality on the GamePad.
"The video or sound may cut off at times," it reads. "This is due to the nature of wireless communication and does not indicate a defective product."
The manual asks that users check for objects that may be interfering with the connection between the Wii U and GamePad, like metal racks, shelves or AV equipment.
In This StoryStream
- Polygon Daily Off-Topic: Beast Mode (Thurs 24 April)
- Anime, Cartoons, Comics! Plight Vol. 2, No. 8: GOLDEN CRISIS
- Polygon Daily Off-Topic: What? (Wed 23 April)
- Titanfall less addictive than previous/similar games?
- NVIDIA GeForce Titan For Gaming?!
- Darkest Polygon: Lets start a Polygon Dark Souls 2 covenant
- Pokémon Discussions: Springing forward
- Game freezes at the starting screen, launch error
- Changing Posting Name
- Weekend at Polygon's: Party Time (19-20 April)