HMV no longer issuing or accepting gift vouchers

Troubled U.K. retail chain HMV will no longer issue or accept gift vouchers, the company announced, as it assesses its future and begins the search for potential buyers following news of the chain going into administration.

The retailer, however, "would intend to follow through on [pre-orders]," PR head Gennaro Castaldo told Eurogamer.

But this will naturally depend on the stores remaining open and suppliers remaining willing to provide stock.

"We're doing our very best to continue operating as per normal," Castaldo went on to say. "There are a couple of areas such as gift cards where unfortunately we can't do that, but effectively we've got new owners now and when you get into an administration it can impact on vouchers and gift cards. But everything else we're doing our best to continue as normal."

Yesterday, it was announced financial services firm Deloitte will now run the retail giant as it attempts to secure a buyer. Stores currently remain open throughout the U.K. and Ireland; however, trading of shares on the London Stock Exchange is suspended.

More from Polygon

Dark Souls 2: Crown of the Old Iron King Overview

  • Spacecom: a fast 4X built for multiplayer

  • Pillars of Eternity builds on role-playing classics

  • Tour the 1 KB hard drive built inside Minecraft

  • Diablo 3 - Xbox One vs. PC comparison

Latest Discussions

X
Log In Sign Up

forgot?
Log In Sign Up

Please choose a new Polygon username and password

As part of the new Polygon launch, prior users will need to choose a permanent username, along with a new password.

Your username will be used to login to Polygon going forward.

I already have a Vox Media account!

Verify Vox Media account

Please login to your Vox Media account. This account will be linked to your previously existing Eater account.

Please choose a new Polygon username and password

As part of the new Polygon launch, prior MT authors will need to choose a new username and password.

Your username will be used to login to Polygon going forward.

Forgot password?

We'll email you a reset link.

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Forgot password?

Try another email?

Almost done,

By becoming a registered user, you are also agreeing to our Terms and confirming that you have read our Privacy Policy.
Spinner.vc97ec6e

Authenticating

Great!

Choose an available username to complete sign up.

In order to provide our users with a better overall experience, we ask for more information from Facebook when using it to login so that we can learn more about our audience and provide you with the best possible experience. We do not store specific user data and the sharing of it is not required to login with Facebook.

tracking_pixel_5353_tracker