Grandfather walks out of HMV with games after store refuses to accept his voucher

A Dublin man walked out of entertainment media retailer HMV with a handful of video games after the store refused to accept the €40 gift voucher he had purchased his grandson for Christmas, reports The Irish Independent.

Yesterday Nolan and his grandson Cian visited the HMV store on shopping venue Henry Street. Cian picked out three titles Euro Truck Simulator 2, The Sims 3: Town Life and Rail Simulator totaling €62.39, which was reduced to €46.80 after a 25 percent discount was applied. Nolan made several attempts to convince the staff to accept the voucher, then simply left the store carrying the games.

Security personnel followed Nolan part way down the street and ultimately failed to convince him his actions were wrong.

Nolan told the Independent he would mail the voucher and the remaining difference of €6.80 to the HMV store hoping to force them to take it.

"Somebody has made a conscious decision not to pay out on vouchers and it's despicable," Nolan said.

"We are a nation of sheep but I was determined to win this," he added. "HMV have taken hundreds of thousands of euro from the Irish people this Christmas and we shouldn't put up with it."

On Monday, HMV announced that it was going into administration, stating the company had been unable to "reach a position where it feels able to continue to trade outside of insolvency protection." Yesterday the company announced that it would no longer be accepting or issuing gift vouchers, though it intended to follow through on pre-orders.

More from Polygon

Hearthstone: Naxxramas Overview

  • Oddworld: New 'N' Tasty - Overview video

  • Destiny's beta comparison video: PS4 versus Xbox One

  • The Crew closed beta - Overview video

  • Polygon goes to Poland

Latest Discussions

Log In Sign Up

Log In Sign Up

Forgot password?

We'll email you a reset link.

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Forgot password?

Try another email?

Almost done,

By becoming a registered user, you are also agreeing to our Terms and confirming that you have read our Privacy Policy.



Choose an available username to complete sign up.

In order to provide our users with a better overall experience, we ask for more information from Facebook when using it to login so that we can learn more about our audience and provide you with the best possible experience. We do not store specific user data and the sharing of it is not required to login with Facebook.