Xbox Live regional account migration tool is now live

The Account Migration tool allowing Xbox Live members to move their accounts between countries is now live, a representative of Microsoft confirmed to Polygon this morning.

Members can sign into and follow the steps on the Migration page to transfer their account for use in another region.

Microsoft indicates that players' Xbox Live profile, gamerscore, achievements, Microsoft Points balance and any remaining time on a Gold membership are transferable. Users can only transfer their account to a different region once every 3 months.

Xbox Music subscriptions cannot be moved. Current subscriptions will be canceled as part of a user's move and remaining account time will not be refunded. The company also notes that access to some services may not be available in certain regions, such as specific cable providers, or may be blocked for legal reasons.

Microsoft began allowing account migration between countries with a "pilot program" it launched back in October. The company announced its plans to improve the tool in December, revealing a mid-January release for its updated version.

More from Polygon

Hearthstone - Plague Quarter gameplay video

  • A guided video tour of an Unreal Tournament map

  • Freedom Planet gameplay video

  • Adventure Time trailer

  • Hearthstone: Naxxramas Overview

Latest Discussions

Log In Sign Up

Log In Sign Up

Forgot password?

We'll email you a reset link.

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Forgot password?

Try another email?

Almost done,

By becoming a registered user, you are also agreeing to our Terms and confirming that you have read our Privacy Policy.



Choose an available username to complete sign up.

In order to provide our users with a better overall experience, we ask for more information from Facebook when using it to login so that we can learn more about our audience and provide you with the best possible experience. We do not store specific user data and the sharing of it is not required to login with Facebook.