Aliens: Colonial Marines players reporting save games being wiped

Some Aliens: Colonial Marines players are having their save games wiped and progress reset, according to reports on the Gearbox Software forums.

The problem appears to be confined to the Xbox 360 version of the game. Players are reporting that the shooter doesn't create save games on the console's hard drive. Instead, it only appears to save to the console's cache; when the cache is wiped, the save game — along with a player's progress in single-player and multiplayer — goes with it. Numerous Colonial Marines players are corroborating the findings and complaining about the problem in at least three different threads on the forums.

No Gearbox support rep has responded to this specific issue yet. But when asked earlier this week about the preponderance of bugs throughout the campaign in general, community manager Chris Faylor said, "We are paying close attention to community feedback (both here and via other channels) and will have more updates in the future."

Colonial Marines publisher Sega is aware of the problem, although the reports the company has received — from "a small number of users" — seem to indicate that the issue is tied to installing the game to the Xbox 360 hard drive.

"If you experience any issues with your save game data, please try uninstalling the game from your HDD and playing from disc while we investigate what may be causing this issue," says Sega.

When reached for comment, a Gearbox representative told Polygon, "If the support [forums] don't have this one indexed yet then it's still likely with QA getting a repro [reproduction of the issue] as the game just came out."

More from Polygon

The horror of Five Nights at Freddy's

  • Dark Souls 2: Crown of the Old Iron King Overview

  • Spacecom: a fast 4X built for multiplayer

  • Pillars of Eternity builds on role-playing classics

  • Tour the 1 KB hard drive built inside Minecraft

Latest Discussions

Log In Sign Up

Log In Sign Up

Please choose a new Polygon username and password

As part of the new Polygon launch, prior users will need to choose a permanent username, along with a new password.

Your username will be used to login to Polygon going forward.

I already have a Vox Media account!

Verify Vox Media account

Please login to your Vox Media account. This account will be linked to your previously existing Eater account.

Please choose a new Polygon username and password

As part of the new Polygon launch, prior MT authors will need to choose a new username and password.

Your username will be used to login to Polygon going forward.

Forgot password?

We'll email you a reset link.

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Forgot password?

Try another email?

Almost done,

By becoming a registered user, you are also agreeing to our Terms and confirming that you have read our Privacy Policy.



Choose an available username to complete sign up.

In order to provide our users with a better overall experience, we ask for more information from Facebook when using it to login so that we can learn more about our audience and provide you with the best possible experience. We do not store specific user data and the sharing of it is not required to login with Facebook.