Some shipments of the diminutive, Android-powered Ouya console to early backers have been delayed, and CEO Julie Uhrman is "pissed" and vowed in an update on the console's Kickstarter blog to solve the problem.
Uhrman wrote that the Ouya units were delivered to a partner in May and shipping was paid for. Despite that, some units have not been delivered as promised to early backers before today, the console's retail release date in the U.S. and U.K.
"I am pissed," Uhrman wrote. "Some of you have not yet received your Ouya — and, to you, I apologize. I did not promise to ship to *most* of you before we hit store shelves. I promised to ship to *all* of you. I've been reading your comments, and we are working to solve this."
Ken Stephens, Ouya's head of operations, apologized in the same blog post for frustration with shipping company DHL's tracking system, which provides a tracking number that may not work for up to 10 days after it's received. Stephens wrote that the "vast majority of those who haven’t yet received Ouya are international backers," and that those who've received shipment confirmation should receive their console 15-17 days after that date.
For more on the Ouya and some hands-on impressions, be sure to read Polygon's interview with Uhrman from earlier this week.