iOS 7 update may reset Battle.net's mobile authenticators

The latest software update for iPhones, iPads and iPod Touch devices, iOS 7, could reset Battle.net's Mobile Authenticator, Blizzard Entertainment wrote in a blog post today.

The Mobile Authenticator is an app that users can download for their iOS and Android devices that offers an additional layer of security to prevent unauthorized account access. The authenticator is optional, but those who have it installed are required to generate a unique, one-time password in addition to their regular password to access to their Battle.net account.

Blizzard recommended that those who use the Mobile Authenticator and plan to update their device's operating system should take precautionary steps to ensure that if the app does reset, they have a way of restoring it.

Among the suggestions are signing up for Battle.net's SMS Protect service, so that users can remove the old authenticators from their account with a texted security code; write down their current authenticator's serial number and restore code; temporarily remove the authenticator before updating the device or to update their phone via Wi-Fi.

iOS 7 launched today for Apple's mobile devices.

More from Polygon

A guided video tour of an Unreal Tournament map

  • Freedom Planet gameplay video

  • Adventure Time trailer

  • Hearthstone: Naxxramas Overview

  • Oddworld: New 'N' Tasty - Overview video

Latest Discussions

X
Log In Sign Up

forgot?
Log In Sign Up

Forgot password?

We'll email you a reset link.

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Forgot password?

Try another email?

Almost done,

By becoming a registered user, you are also agreeing to our Terms and confirming that you have read our Privacy Policy.
Spinner.vc97ec6e

Authenticating

Great!

Choose an available username to complete sign up.

In order to provide our users with a better overall experience, we ask for more information from Facebook when using it to login so that we can learn more about our audience and provide you with the best possible experience. We do not store specific user data and the sharing of it is not required to login with Facebook.

tracking_pixel_5353_tracker