Anyone Using X12 headset with Xbox One?

I just got the stereo adapter and did the controller update. When i join a multiplayer game like Plants vs Zombies, I can see my mic icon pop up every time i say something, but I can't hear anyone. Most of them have mics and i can see their mic icon show up on the top left of the screen, but I can't hear them. Game audio is fine though. Can anyone help? I tried turning off the console but the problem won't go away.

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