Anyone Using X12 headset with Xbox One?

I just got the stereo adapter and did the controller update. When i join a multiplayer game like Plants vs Zombies, I can see my mic icon pop up every time i say something, but I can't hear anyone. Most of them have mics and i can see their mic icon show up on the top left of the screen, but I can't hear them. Game audio is fine though. Can anyone help? I tried turning off the console but the problem won't go away.

X
Log In Sign Up

forgot?
Log In Sign Up

Forgot password?

We'll email you a reset link.

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Forgot password?

Try another email?

Almost done,

By becoming a registered user, you are also agreeing to our Terms and confirming that you have read our Privacy Policy.
Spinner.vc97ec6e

Authenticating

Great!

Choose an available username to complete sign up.

In order to provide our users with a better overall experience, we ask for more information from Facebook when using it to login so that we can learn more about our audience and provide you with the best possible experience. We do not store specific user data and the sharing of it is not required to login with Facebook.

tracking_pixel_5353_tracker