Microsoft refunds 'Minecraft' 360 buyers who can't use split-screen

Microsoft will offer refunds to anyone who bought Minecraft: Xbox 360 Edition without an HD television with which to play split-screen multiplayer.

Microsoft will offer refunds to anyone who wasn't able to use Minecraft: Xbox 360 Edition's split-screen functionality due to their not owning an HD television, the company told Kotaku today.

Minecraft: Xbox 360 Edition allows up to four players to build, destroy and explore on a single screen — but only if that screen is in high definition. Many buyers complained that Microsoft didn't offer fair warning of this restriction on the game's Xbox Live Marketplace listing. Today, Microsoft bowed to their complaints.

"We updated our pre-sale notification to inform customers that an HD screen is required for the split-screen multiplayer feature on Minecraft: Xbox 360 Edition," a Microsoft spokesperson told Kotaku. "If a player does not have an HD screen and purchased this game prior to the notification update, they are eligible for a full refund through customer support."

The game's description on Xbox Live now reads, "To experience split-screen functionality a high-definition television is required."

More from Polygon

Hearthstone - Plague Quarter gameplay video

  • A guided video tour of an Unreal Tournament map

  • Freedom Planet gameplay video

  • Adventure Time trailer

  • Hearthstone: Naxxramas Overview

Latest Discussions

Log In Sign Up

Log In Sign Up

Forgot password?

We'll email you a reset link.

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Forgot password?

Try another email?

Almost done,

By becoming a registered user, you are also agreeing to our Terms and confirming that you have read our Privacy Policy.



Choose an available username to complete sign up.

In order to provide our users with a better overall experience, we ask for more information from Facebook when using it to login so that we can learn more about our audience and provide you with the best possible experience. We do not store specific user data and the sharing of it is not required to login with Facebook.