Batman: Arkham Origins developer Warner Bros. Games Montreal is well aware of the technical problems players have been encountering in the Batman simulator, and the studio is working on fixes for them.
"The team has been working around the clock to review, validate and pinpoint the problems that have been reported," the developers said in a statement posted on the game's forums.
WB Games Montreal is prioritizing three issues that are affecting players on all platforms — PlayStation 3, Wii U, Windows PC and Xbox 360 — and expects to have a patch ready to go "within the next week." The problems in question are being stuck in an infinite free-fall; the disappearance of the option to continue the story from the main menu; and the FreeFlow Focus mode not unlocking when it's supposed to.
The studio released a patch for the PC version this week to fix those problems, as well as one other issue: a progression blocker that was preventing players from getting through a vent in the Burnley Tower.
There are two other problems, exclusively with the Xbox 360 version of the game, that WB Games Montreal hasn't been able to solve quite yet. Players are seeing issues with the game freezing and crashing, and their save games are being corrupted, too. Some users have been able to avoid running into the first problem by playing offline.
"We believe we know what is causing these issues and need a few more days to validate before pushing this patch through," said the studio.
The company added, "We sincerely apologize for any inconvenience caused and thank you all for your patience as we work to resolve the issues."
Check out our full review of Batman: Arkham Origins — which we updated this week, in light of the technical issues — here.