Sony's estimations for the failure rate of PlayStation 4 consoles has been revised by the company to just under 1 percent of units, a slight shift from its earlier estimates of 0.4 percent.
"There have been several issues reported, which leads us to believe there isn't a singular problem that could impact a broader percentage of PS4 units," SCEA told TechRadar.
"We also understand that some units were reportedly damaged during shipping. The number of affected PS4 systems is less than 1 percent, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction.
"We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged."
Sony initially stated around 0.4 percent of units had been reported as having faults by users who received consoles early. In a statement to Polygon, the company said: "A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch."
A Sony spokesperson added that, "the number of affected systems represents less than .4 percent of shipped units to date, which is within our expectations for a new product introduction."