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Xbox Live experiencing sporadic interruptions (update)

Xbox Live on the Xbox One is experiencing sporadic service interruptions, according to's status page, reports from some users and Polygon's own tests.

Over the past hour,'s status page listed some Xbox Live services as being unavailable. While trying to access Xbox Live on Polygon's Xbox One, the services appeared to be down. itself has also intermittently experienced down time. It is unclear how many users have been affected by these service interruptions.'s status page states that only the Xbox One is affected by the interruptions. In Polygon's own tests, Xbox Live appears to be working on the Xbox 360.

Xbox support staff posted to Twitter that they are aware of the problems and are currently working on a resolution.


The Xbox One has already launched in Australia, New Zealand and parts of Europe. It will launch in North America at midnight Eastern Time tonight.

We have reached out to Microsoft for comment and will update this story as more information is available.

UPDATE: Microsoft's official news Twitter feed posted the following update acknowledging issues with the service. We have been informed that the service problems are the result of broader Microsoft issues and are not exclusive to Xbox Live.

UPDATE: A Microsoft spokesperson provided us with the following statement: "Microsoft can confirm that all online services have been restored. We are investigating the root cause of the disruption and will continue to keep customers updated as information becomes available."

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