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Xbox Live issues affecting sign-in, Xbox Video, Xbox Music (update)

Samit Sarkar (he/him) is Polygon’s deputy managing editor. He has more than 15 years of experience covering video games, movies, television, and technology.

Xbox Live is currently in a state of limited functionality, with users experiencing problems with signing into their consoles and using Xbox Music and Xbox Video, according to the Xbox Live service status page.

The sign-in problems are affecting Xbox Live users on Xbox One, according to Microsoft's most recent update on the matter, which came at 5:18 p.m. ET.

"As you read this message, we're moving toward a fix," the update reads. "Thanks for your patience while we work. Check back in half an hour for an update on our progress."

Microsoft's Bing search isn't working properly, either. According to the status page, users are having trouble using Bing in the Xbox Video and Xbox Music apps on Xbox One, Xbox 360 and other Xbox devices. This applies when people are attempting to find movies, television shows, music, games and apps using Bing.

"We'd like to assure you that we're working to fix this issue as soon as possible," reads an update posted at 5:25 p.m. ET. "We appreciate your understanding during this process. Another update is coming your way in 30 minutes."

According to the service status page, Xbox Live users shouldn't currently have any problems with buying content, playing games, using social features or browsing the Xbox website. We'll keep you updated with the latest on the service problems.

Update: Microsoft has fixed the problems with Bing search, according to an update posted at 5:57 p.m. ET. A subsequent update as of 6:39 p.m. ET indicates all Xbox Live service is active and all services and apps are up and running.

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