WWE 2K15 players on Xbox One who are looking to try the game's new MyCareer mode are running into a strange bug that, it turns out, has a relatively simple remedy: disconnecting the console from the internet.
MyCareer allows you to start by creating a wrestler within the mode, or importing a wrestler you've built in the separate My Creations menu. We spent half an hour designing a superstar, down to minute details like the color of the scar on his chest. Then we attempted to save the creation and launch the mode, only to have the game crash to the Xbox One dashboard and lose all of our progress.
Figuring it might have been a one-time glitch, we tried again — spending less time creating our hero our second time through — and the same thing happened. Then we thought of creating a wrestler in My Creations and trying to import it into MyCareer. After speeding through the creation process this time around, we loaded our successfully created superstar into MyCareer ... and the game crashed to the dashboard yet again.
At least four other WWE 2K15 players on Xbox One are reporting the same issue in a multi-page thread on the 2K Forums about all kinds of problems with the game. One individual said he found a fix elsewhere on the web: Disable the Xbox One's internet connection in the console settings after launching WWE 2K15. That did the trick, as we were finally able to load up MyCareer after disconnecting from the internet.
Why would this be the case? It appears that MyCareer in WWE 2K15 works similarly to the mode of the same name in 2K Sports' other major franchise, NBA 2K. Server issues caused major problems with NBA 2K14 when that game launched on the new consoles last fall, even with modes like MyCareer that are single-player setups, because the game maintains save games in the cloud to prevent players from tampering with in-game currency. This year's NBA 2K15 also suffers from some connectivity problems, despite assurances to the contrary from developer Visual Concepts prior to launch.
It doesn't appear that you can buy in-game currency in WWE 2K15. But the game's iteration of MyCareer does include a feature called "Invasion" in which up to five friends' exported superstars can show up in your career mode at random moments. So if there are some netcode problems or server issues with WWE 2K15, the Invasion element of MyCareer may help explain why the mode crashes. It's unclear if the problem is confined to Xbox One, but the only players reporting the issue in the forums are people playing on that system, and we don't yet have a PlayStation 4 copy to test.
We've reached out to 2K Sports for more details, and will update this article with any information we receive. Our full review of WWE 2K15 is still in the works, but in the meantime, we'd advise Xbox One players to create superstars in My Creations rather than in MyCareer.
Update: 2K confirmed Nov. 20 that the WWE 2K15 development team is aware of and investigating this issue. The company posted the same workaround we found online: disable the Xbox One's internet connection.