Nintendo U.K. repair partner RepairTech experienced a fire at its warehouse, and while no one was left injured, a number of systems in for repair have been damaged, Nintendo confirmed today.
"We can confirm that on Tuesday 18th November, a fire broke out in the warehouse owned by RepairTech, the company that Nintendo UK uses to fulfil its customer repairs," said Nintendo U.K. in a prepared statement, MCVreports.
"Nintendo UK only used the warehouse for UK based product repairs and storing of associated repairs equipment, it did not contain stock that would at any point be sent to a retailer for sale to the public. We are pleased to confirm that no one was hurt."
Nintendo has contacted those whose Nintendo systems have been affected, with one customer posting their correspondance with the company online. Nintendo 3DS XL owner Jon Brady said via Twitter that Nintendo informed him his Nintendo Animal Crossing Special Edition 3DS XL was destroyed in the fire and a replacement will be sent in its place.
"Just received an email from Nintendo to say that my 3DS that was in for repair had been destroyed in a fire and I have lost all my data," wrote Brady.
Polygon has reached out to Nintendo for further information and will update as it comes.