Tony Hawk's Pro Skater 5 launched earlier this week to overwhelmingly negative gamer reviews and virtually no professional reviews.
More importantly, according to the slew of videos that hit YouTube and our own experiences, it also launched with major bugs that meant playing and even launching the game problematic.
After two days of silence from developer Robomodo and publisher Activision about the many issues gamers were running into as they tried to play the game, a comment was sent to Polygon in response to a half-dozen questions.
"We are aware of the issues that players have experienced following the launch of Tony Hawk's Pro Skater 5 and are working with the developer to address these so that we can continue to improve the gameplay experience for all of the Tony Hawk fans who have known and loved this franchise for more than 16 years," according to the statement.
Among the questions we asked Activision was how the game launched with so many issues and whether Activision's expiring licensing agreement with Tony Hawk had any impact on the quality of the game.
According to the press release, Activision's exclusive multi-year video game licensing agreement expires in 2015. The series, which debuted in 1999, had generated about $500 million worldwide through March 31, 2002, according to the release.