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Steam hardware isn't Mac-compatible yet, and users get every Valve game as an apology

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Owen S. Good is a longtime veteran of video games writing, well known for his coverage of sports and racing games.

Mac users who have pre-ordered Valve's Steam Link and/or Steam Controller are being given the entire library of Valve games — past, present and future — as an apology for two incompatibility issues with Mac OS computers.

Steam Link, which connects a television to a PC or Mac, cannot stream from Macs. The Steam Controller doesn't support gamepad emulation on Macs, Valve said. An email to users yesterday evening said the company is "doing everything we can to resolve the issues," but didn't say when it expected support to come online.

In light of that, Valve apologized "for the delays in providing full functionality for the Mac platform," and gave those users The Valve Complete Pack, which ordinarily retails for $99.99. That pack includes all Valve-made games, including ones that don't yet exist.

Significantly, Valve's email said a user may also request refunds for their Steam Controller and/or Steam Link while still keeping the Valve Complete pack. The return period has been extended from 30 to 60 days from the date the user receives the hardware.

"Steam Machines" — the console-like PCs that run Steam software and games — Steam Link and the Steam Controller are due to launch on Nov. 10 . For more, see our hands-on impressions of the controller and the console.

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