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Wave of negative user reviews hit Batman: Arkham Knight, game sinks from view on Steam

Batman: Arkham Knight quietly disappeared from the front page and featured page of the Steam game store last night as the title was hit with more than 4,500 negative reviews sparked by PC performance issues.

The game's user reviews are described as "mostly negative" on the official Steam page, with more than two-thirds of the roughly 6,700 reviews from players listed as negative.

Most of those negative reviews note that the game is locked at 30 frames per second unless you edit a .ini file, and they also describe numerous graphics issues.

Yesterday morning, developer Rocksteady Studios took to the game's official support forum to note they were aware of the issues and working closely with "our external PC development partner to make sure these issues get resolved as quickly as possible."

It remains unclear who the third-party developer was that worked on the PC version of Arkham Knight. We reached out to publisher Warner Bros. Interactive Entertainment for further details, but did not hear back yesterday. We will update this story if they respond today.


Yesterday afternoon, the developers took to the forums again to both point out that Steam purchases can be refunded if a player isn't satisfied and to break down the game's recommended, in-game graphical settings for those with minimum and recommended hardware configurations. Ultra specs, they wrote, would be coming once more tests are completed.

The post also included a number of fixes for frequent issues players are experiencing, including not editing the game's .ini files, or using Nvidia's GeForce Experience or AMD's Gaming Evolved Optimization tools.

The team also noted that one of their top short-term priorities is working on improving streaming performance from mechanical hard drives.

"For users that have an SSD available, we've noted increased streaming performance when the game is installed to that type of drive," according to the post.

You can read more of those fixes at the site. You can read our overwhelmingly positive review of the PS4 version of the game right here.

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