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Oculus removes VR support for Galaxy Note 7 over fears of explosions

Samsung has recalled Note 7 and replacements

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Samsung Galaxy Note 7 photo
A Samsung Galaxy Note 7 that hasn’t been returned yet.
Brian Crecente/Polygon

Oculus is removing Gear VR support for all Samsung Galaxy Note 7 devices, Facebook announced through emails and on the Oculus website today.

The move comes as Samsung continues to investigate reports of the phone exploding or catching fire.

“If you have bought content in the Oculus store to use with your Note7 and you’d like to be refunded, Oculus will honor that,” according to the statement sent to owners. “More information about the refund process is forthcoming.”

The website listed for how to receive a refund hasn’t yet been updated with those details, but the site does note that the support for the Note 7 has been removed “until further notice.”

Earlier today, Samsung announced it was ending production of the Galaxy Note 7 worldwide. The news comes after months of reports of, and investigations into, defective batteries that can catch fire and even explode.

Yesterday, Samsung issued a recall of the replacement Note 7 after several units caught fire. The original Note 7 underwent a recall after receiving high reviews and a sudden spate of reports saying that the phone’s battery was catching fire.

Prior to today’s recall, Samsung’s Note 7 seemed to be considered the Gear VR’s current flagship phone, with references to the new phone as well as a link to the phone’s website.

But as of today all references to the Note 7 have been stripped from the Gear VR page. It’s unclear which device is now considered the flagship for the Oculus and Samsung partnership VR kit powered by a mobile phone.

We’ve contacted Oculus for further details, and will update this article with any information we receive.

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