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How to retain your legal rights and other things Pokémon Go doesn't tell you

The secrets of the support page

Pokémon Go has faced privacy concerns since launch, the biggest of which developer Niantic Labs has addressed. Though Google users may no longer have to worry about Niantic accessing their full account datathe Consumerist pointed out that all players who agree to the game's terms of service have signed away their arbitration rights.

"Except if you opt out and except for certain types of disputes described in the 'agreement to arbitrate' section below, you agree that disputes between you and Niantic will be resolved by binding, individual arbitration, and you are waiving your right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding," the policy states.

The types of disputes players can take to court include those involving intellectual property protection or small claims court action. All other types of litigation are covered under the clause.

To opt out, Pokémon Go players must email within 30 days of starting the game. That means, for many, the clock's already ticking.

It's likely that most players won't read the fine print, and the game's website buries other important information as well. For example: The game offers the ability to change your username, but players can't do that within the game itself. Instead, they'll have to fill out a form on the Pokémon Go support page, informing Niantic of what they'd prefer to be known by in the game.

Players can also suggest new PokéStop and gym locations, along with asking for them to be removed, with a form hidden deep into the support section. We've got even more Pokémon Go tips in our big FAQ to the iOS and Android viral hit.

Our Pokémon Go PokéStop

Your source for all things Pokémon Go


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