NBA 2K18 patched on Xbox One to battle big glitch in MyCareer mode

2K Sports has acknowledged a serious bug in NBA 2K18 that has wiped out progression, items and even virtual currency in the game’s online MyCareer mode on Xbox One.

The discovery of the bug and several testimonials to it in the NBA 2K subreddit prompted a statement from a 2K Games representative earlier today.

2K said a patch is going out “in a matter of hours” to fix these issues, which 2K acknowledged had caused Xbox One players to avoid MyCareer so as not to lose in-game currency.

2K Sports’ Ronnie Singh, the face of NBA 2K’s prolific Twitter presence, said earlier this afternoon that a patch had been approved and would be out by the end of the day.

Users had complained of opening MyCareer and finding everything gone and the character effectively reset — including the virtual clothing, signature animations and player badges earned since NBA 2K18 launched for pre-order customers on Friday.

This thread contains a series of updates explaining what happened, warning Xbox One players to stay off MyCareer until the patch rolled out. Players on other platforms, including PlayStation 4 and Windows PC, should be OK.

The thread said that save files had been lost but that 2K Sports was recovering them by manually duplicating saves for hundreds of customer support tickets.

Official instructions can assist users who have been affected with finding out if they have been affected, taking steps to be sure it is the glitch and not some other issue, and how to file a support ticket if items or currency are lost.