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Play Battlefield 5 free for 10 hours if you message the EA support team (update)

The customer service support line has seven-day trials of Origin Access

Battlefield 5 - two fighter planes flying over snowy mountains EA DICE/Electronic Arts
Charlie Hall is Polygon’s tabletop editor. In 10-plus years as a journalist & photographer, he has covered simulation, strategy, and spacefaring games, as well as public policy.

Electronic Art’s customer service Twitter account is offering free seven-day trials of the Origin Access Basic PC game service for those interested in Battlefield 5. In a tweet, the company said that all you need to do to enter is send them a Twitter DM that includes a hashtag: #TRYBFV.

Note that Origin Access is a subscription service, and you’ll likely need to cancel it after the seven days if you’re not interested in continuing to use it. The offer is only good on Windows PC.

“If you’re on PC,” the tweet states, “direct message us with the hashtag #TRYBFV in the next 24 hours and we’ll get you in the game for a limited time with a 7-day trial for Origin Access Basic.”

Battlefield 5 had a long, rolling launch that was so complicated, EA wrote its own guide to help sort it out. Now that the game is available to everyone, EA is offering weeklong trial of Origin Access — which includes 10 hours of access to Battlefield 5 — as a sort of demo.

Critics, including myself and others here at Polygon, have noted that the game feels a little incomplete. Our own Russ Frushtick found the single-player offering fairly anemic, but DICE promises more content — in the form of additional single-player missions, multiplayer modes, and levels — is on the way.

The offer is only available until 9:48 a.m. EST on Dec. 1. If you do decide to take EA up on its offer, know that, for all its shortcomings, Battlefield 5 has one of the most beautiful playable introduction montages I’ve ever seen.

Update: After our article was published, EA reached out to clarify. The offer was for a seven-day demo of Origin Access, which comes with 10 hours access to Battlefield 5. We’ve adjusted the article to reflect that.