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Monster Hunter: World PC players say they’re having saves wiped out with Iceborne

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Capcom says it’s looking into the issue

Players battle a Tigrex in a screenshot from Monster Hunter World Iceborne Capcom

Capcom released its Iceborne expansion for Monster Hunter: World on Steam on Thursday, and some players are reporting problems with their save data. Specifically, players on Reddit and the Steam forums appear to have their old saves overwritten when previous saves are unable to load.

Upon loading the game, players are getting an error message that says there’s no compatible save — if you continue and start a new game, a new save filed is created and appears to overwrite the old save, according to a report from VG24/7.

Capcom told Polygon it’s “aware and are looking into the issue.” No further information is immediately available.

Players have a few theories, from issues with mods to an uninstalled previous update that adjusted save data formatting. At this time, players are recommending to each other to back up their cloud save data on Steam before attempting to play Iceborne, else risk losing their data.

Monster Hunter World: Iceborne was first released on PlayStation 4 and Xbox One on Sept. 6, 2019. Once you’ve begun playing on PC, it’ll absolutely be worth your time to complete the “Beef is Never a Mi-Steak” quest, which will award you the parts to create a giant chicken drumstick weapon.

Update, Jan. 15: Capcom will release a patch “in the coming days” to address the save data issue.

In a post on Steam, Capcom said the issue was with games that haven’t been updated after Oct. 30, 2018. Save data was not being converted to the new file format. In the interim, players are advised to shut down Monster Hunter World: Iceborne when the “Failed to read saved data” message appears.