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Cyberpunk 2077’s digital store removal: your questions, answered

Yes, your game will still work

A woman uses a computer in a screenshot from Cyberpunk 2077 CD Projekt Red

Given that Cyberpunk 2077’s newfound PSN situation is somewhat unprecedented in the gaming industry, you may have lingering questions regarding your existing copy of the game (or your soon-to-be-returned one.) Fortunately, we have answers.

Can I get a refund?

Yes. Both Sony and Microsoft are offering refunds on Cyberpunk 2077, no questions asked. Just follow the links, though note that it may take a few days to process in full. Retailers like GameStop, however, are refusing refunds per company policy. Best Buy, on the other hand, is offering refunds for Xbox One and PS4 versions of the game — even if they’ve been opened — but until until Dec. 21.

Will my copy still work?

If you don’t request and receive a refund, your game—whether digital or physical—will still function the way it normally would. The delisting only applies to the future sale of digital copies of the game on PSN, as Microsoft is continuing to stock it. Physical copies are still being sold by brick and mortar stores, and those will continue to work as usual. Granted, anyone who keeps the game will likely encounter the plethora of bugs that helped spark this situation in the first place, especially if you are playing on last generation consoles like the PS4 or Xbox One.

Can I still get updates for the game?

Yes, CD Projekt Red has said that anyone who keeps the game will “continue to receive support and updates.” According to a recent report by Vice, an update is slated for the week of Christmas.

Is the game coming back to the PlayStation Store?

That’s the plan, anyway. “We are working hard to bring Cyberpunk 2077 back to the PlayStation Store as soon as possible,” the developer said on Twitter. No word on when, exactly, that will happen — all we know is that it’ll be down “until further notice.”

How are the developers taking all of this?

Apparently, not very well. A report by Bloomberg notes that a recent meeting held by the developer saw “hostile” workers asking management about “the game’s unrealistic deadlines and the relentless overtime in the months and years leading up to the game’s Dec. 10 release.” While CD Projekt Red has said that the delisting was a decision borne from conversations with Sony, nobody seems particularly happy about the outcome given the circumstances leading up to it.

All in all, if the news frightened you, don’t worry — this isn’t quite the same as, say, what happened to acclaimed horror game P.T., a title you can no longer download or acquire through normal means.

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