clock menu more-arrow no yes mobile

Filed under:

Amazon delays Animal Crossing: New Horizons for some customers

Retailer’s warehouses are prioritizing stocks of medical supplies and household staples

Animal Crossing New Horizons Switch Package header Image: Nintendo
Owen S. Good is a longtime veteran of video games writing, well known for his coverage of sports and racing games.

Amazon is reportedly delaying some orders of Animal Crossing: New Horizons until next Tuesday, March 24. Players who pre-ordered the game have reported on social media that they’re getting delay messages from Amazon, and some are opting to cancel their physical orders and buy a download code instead.

The delay of the highly anticipated Nintendo Switch lifestyle sim is probably related to Tuesday’s news that Amazon warehouses are prioritizing stocks of medical supplies and household staples, in light of the worldwide action to slow the spread of COVID-19. Demand for those products from Amazon has shot up, with many choosing to stay in their homes and avoid in-person shopping in a large gathering of others.

Tweet that says: “Here is your answer for the Animal Crossing New Horizons delay everyone from Amazon’s Customer Service. They said there was nothing they could do about shipping. They are trying to ship as fast as possible. Still, this is ridiculous for those who pre-ordered months in advance.” Image: Twitter via Polygon

Moreover, The Atlantic reported on Wednesday that workers at an Amazon warehouse in Queens, New York, were told a worker there had tested positive for COVID-19, the first Amazon warehouse employee to be diagnosed. The news resulted in Amazon shutting down that warehouse for a thorough cleaning, and the company told Vice that it sent workers home with pay.

Animal Crossing: New Horizons is due to launch Friday, March 20. Amazon is still selling Nintendo eShop download codes, and interested parties may go directly there to pre-order the game, too. The game is 6.2 GB and $59.99, regardless of format. For more on New Horizons, check out our full review.

Sign up for the newsletter Sign up for Patch Notes

A weekly roundup of the best things from Polygon