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Animal Crossing online servers went down, now back

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It’s not just you

Isabelle sitting at a desk in Animal Crossing: New Horizons Image: Nintendo EPD/Nintendo

If you’ve tried using any of Animal Crossing: New Horizons’ online features recently, you may have stumbled upon a roadblock. Players everywhere are getting server communication errors that prevent online play.

On Saturday night, you couldn’t visit other Animal Crossing islands, nor could you open up your gates, or give out Dodo codes for friends. When I tried to do so in the evening, my Switch displayed Error Code: 2219-2502 instead. The official Nintendo website says, “This error code indicates an error occurred when connecting to the service, likely the result of a temporary service outage or a high volume of user access.” The server issues seem to be game-specific rather than for Nintendo Online as a whole — or at least, I was able to see what my friends list was up to. At around 11 p.m. the servers seemed to come back — I was able to open my gates for friends.

Based on social media posts, the servers went down for a few hours. You can, of course, just stick to your island for a little while — the online servers are down, but the base game is fine. Nintendo acknowledged the outages on Twitter:

What made this a particular bummer is that, in the middle of social distancing measures, a lot of people are relying on Animal Crossing to get their socializing time in.

(Update 11:08 p.m. EDT: We’ve updated the article to reflect that the servers are back.)


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