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Sony says PlayStation Network downtime resolved: all services ‘up and running’

PlayStation Store and multiplayer games were affected

the PlayStation button icons flying across a blue background Photo: Samit Sarkar/Polygon

Sony’s PlayStation Network and PlayStation Store are experiencing technical issues, affecting account management and sign in, game streaming, and purchases and downloads. Some PlayStation users are attempting to log in to multiplayer games and being presented with error messages (e.g., “Could not verify PlayStation Plus subscription,” “You need PlayStation Plus to access this feature”), despite having an active PlayStation Plus membership.

The PlayStation Network’s official network service status page says that account management, gaming and social features, and the PlayStation Store are affected by Sony’s current network outage. Issues affecting PSN started at 1:30 p.m. EST, according to Sony.

Numerous reports of PlayStation Network downtime have also been reported at DownDetector, where players on PlayStation 4 and PlayStation 5 consoles are reporting issues accessing games like Call of Duty: Modern Warfare, Destiny 2, Overwatch, and NBA 2K.

We’ll update this post when PSN’s status changes.

Update (3:45 p.m. EST): Sony’s network service status page has been updated to say “All services are up and running.”

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