Halo Infinite has undergone a mostly successful launch, barring complaints about the multiplayer battle pass. Now, Developer 343 Industries has shared a message on social media about a known bug that might bar players from earning multiplayer cosmetics while they play through the single-player campaign.
On Wednesday, 343 community director Brian Jarrard took to Twitter to share the issue with players. “PSA: When playing [Halo Infinite’s] campaign you will come across armor lockers that contain cosmetics for your MP Spartan,” he wrote. “If you are offline or disconnected from services — which can occur after Quick Resume — the cosmetics won’t show up in your MP inventory.”
PSA: When playing #HaloInfinite campaign you will come across armor lockers that contain cosmetics for your MP Spartan. If you are offline, or disconnected from services - which can occur after Quick Resume - the cosmetics won’t show up in your MP inventory. (1/2)— Brian Jarrard (@ske7ch) December 8, 2021
For players who are both interested in Master Chief’s single-player story and jumping into Big Team Battle with the gang, this is a bit of a bummer. But Jarrard also shared some good news. A retroactive fix is coming that will grant players cosmetics that they earned but did not receive.
The team is aware and we will eventually have a retroactive fix (you will get the cosmetics youve earned). For now, I recommend not continuing a Quick Resume session and making sure you’re online before venturing into Zeta Halo. Thank you! (2/2)— Brian Jarrard (@ske7ch) December 8, 2021
Jarrard also shared a good step to take in the mean time for players who are working through the campaign. “For now, I recommend not continuing a Quick Resume session and making sure you’re online before venturing into Zeta Halo.”
Polygon’s guides offer some additional tips and tricks for your time with Infinite so you can hit the ground running.
Update (Dec. 15): Developer 343 Industries has issued an update that fixed Halo Infinite’s Quick Resume bug. The update includes “improvements to online service connections after re-entering Halo Infinite using Quick Resume on Xbox Series X|S consoles,” 343 wrote via its official Twitter.
Any players who were impacted by connectivity or the Quick Resume bug should have their earned cosmetics unlocked. Players should close Halo Infinite and relaunch the game to trigger the update.
An update for #HaloInfinite is now live on all platforms. If you're currently playing, close and relaunch Halo Infinite to install the update. Download size is approximately 1 GB or less. More info in the December 15 update section of our release notes. https://t.co/EFJ0w03eXM pic.twitter.com/N7F9r71Ofv— Halo Support (@HaloSupport) December 15, 2021