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Pokémon Masters developer apologizes for disappointing players

Improvements to the game are coming, though

Cynthia and her Garchomp pose on a phone with the Pokémon Masters key art behind the phone The Pokémon Company
Julia Lee (she/her) is a guides producer, writing guides for games like The Legend of Zelda: Tears of the Kingdom and Genshin Impact. She helped launch the Rift Herald in 2016.

Pokémon Masters developer Yu Sasaki apologized yesterday for not meeting the “expectations of our community” with the Pokémon mobile game, he said in a message to players.

The notice detailed the common player complaints and talked about how the company will respond to them. The main four priorities for the development team are the game’s lack of content and good rewards, the difficulty and design, and a lack of usability. While they state that the lack of appealing rewards can be fixed quickly, the other parts of the game will take more time.

“Our original plan was to have players progressing through the main story while at the same time tackling co-op battles and EX Challenges throughout September and October,” Sasaki wrote. “That said, we understand players have quickly progressed through all available content and feel dissatisfied with the current offerings.”

One of the things that the developer want to address is that the game’s meta quickly became focused on running only very specific Sync Pairs rather than using a wide variety of characters to beat levels. The developer also noted that it has been paying close attention to feedback through both official channels and through player communities like Reddit.

Since its release, Pokémon Masters has been under fire by fans. The game hardly rewards any of the premium currency needed to recruit units, even in comparison to other gacha-based games. Its clunky design always felt slow and underdeveloped. The autoplay feature paled in comparison to autoplay in other games.

The exact details about how Sasaki and the rest of the developers plan on improving the game were not specified, but it’s nice to hear that they’re working on it.

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